Building a Successful Business
Since I issued the Presidents Safety Leadership Challenge in 1995, Bethlehem
employees have made excellent progress toward our goal of zero workday incidents and zero
accidents.
Our progress has become most notable since 1996 when the results of our actively caring
approach to safety resulted in our best safety and health performance ever in our
corporations long and proud history of nearly 94 years.
Successful companies routinely achieve production and safety
milestonesconcurrently. As we worked to improve our safety and health results,
Bethlehem also achieved a series of production records in 1997.
Those records include:
At Burns Harbor, our No. 2 caster set a North American production record in October for a
two-strand caster by producing 274,637 tons of slabs. In setting the monthly record, crews
at the No. 2 caster cast 912 heats of steel and turned out an average of 420 tons of slabs
per machine hour.
At Sparrows Point, the caster provided 100-percent on-time delivery of slabs to the
Divisions plate and hot strip mills aided by the development of a new scheduling and
supply system. The caster recorded a yield of 98.67 percent and a record number of heats
(28) on a single strand during one 24-hour period.
Sparrows Point also recorded another division production milestone at L blast furnace,
the basic oxygen furnace, the cold sheet mill and the hot strip mill.
At Pennsylvania Steel Technologies, production records were achieved in steelmaking and
in a number of product areas, including standard and head-hardened rails, bar flats and
special sections, and semifinished steel.
Production and safety excellence are the reflection of a committed and knowledgeable
workforce that understands its mission and embraces performance excellence. At Bethlehem,
we are working through various safety initiatives to empower employees to make the
decisions that improve their workplace safety and long-term viability. We are proud of our
achievements and are all working together to post even greater gains.
In 1997, and thus far in 1998, we have strengthened the competitive position of our
core steel businesses. We are also concentrating on achieving safety and production
excellence at Bethlehem Lukens Plate, the new division created as a result of
Bethlehems merger with Lukens Inc. In the coming months, we will work closely with
our employees to further our gains in productivity and safety, which together will help us
Be the Premier Steel Company and help our customers achieve their goals.
Roger P. Penny
President and Chief Operating Officer
Bethlehem Steel takes great pride in its safety program and is continuously making
improvements to protect the safety and health of its employees and others who may be
working at or visiting one of our facilities. However, despite on-going improvements in
the workplace and record safety performances in 1997, one Bethlehem employee at Burns
Harbor and an employee of one of Bethlehems contractors at Sparrows Point were
fatally injured on the job. The Corporation and its employees were saddened by these
tragic accidents and extended sympathy to the families, friends and co-workers of the two
individuals. These accidents have been thoroughly investigated to determine their causes
with the expectations that recommended corrective measures will prevent similar accidents.
Performance
Bethlehems safety and health performance in 1997 was the best ever achieved in
the history of the corporation. The three standard statistical measurement parameters for
injury and illness incidence rates all-injuries, lost workday cases and OSHA total
recordable injuries continued their downward trend that began in 1994. Over the
past three years, the all-injury case incidence rate1 declined by 34 percent,
the lost workday case incidence rate2 declined by 43 percent, and OSHA total
recordable injuries3 declined by 39 percent.
Compared to 1996, the 1997 performance showed a nine-percent
decrease in all injuries, a 13-percent decrease in lost workdays, and a 17-percent
decrease in total recordables. For the first half of 1998, safety performance shows
significant improvement over 1997. All-injury and recordable rates are both 17 percent
lower while the lost workday rate is down 34 percent.
With respect to individual business division performance in 1997, South Buffalo Railway
excelled, recording zero lost workdays, zero injuries and zero total recordable injuries.
Other business divisions or operations also experienced noteworthy safety performances
in 1997. Steelton and Highspire Railroad had just one injury to go along with zero lost
workday and recordable incidents. Burns Harbor achieved record low safety performances in
the three standard reporting categories while Sparrows Point set a record low for
all-injuries. PST led the corporation with the fewest lost workday cases involving days
away from work. Bethlehem Coke improved its safety performance in all categories.
Lackawanna Coke improved its performance in all-injury and lost workday incidence rates.
While the continued improvement in safety and health performance is encouraging, it is
recognized that the only acceptable goal for disabling injuries is zero. Therefore,
consistent with Bethlehems belief that safety is a fundamental core value, we have
established a corporate objective of zero lost workday cases.
Further improvement is expected in the second half of 1998 and in the years ahead as
the Employee Safety Process (ESP) reaches full implementation throughout our business
units.
- All-injury case incidence ratethe total number of injury or illness cases
reported per 200,000 hours worked.
- Lost workday case incidence ratethe total number of injury or illness cases
involving days away from work per 200,000 hours worked.
- OSHA total recordable injuriesthe total number of injury cases involving
medical treatment, which is more than first aid, and all-illness cases per 200,000 hours
worked.
| Bethlehems
Safety and Health Philosophy* We are committed to the safety and
health of our employees. We must judge our actions and results by the best industry has to
offer.
Our Vision:
- Have the best safety and health performance in the industry and
be the industry leader in achieving safety and health excellence.
- Jointly manage safety and health as an ongoing process.
- Create a work environment that fosters union/management participation and employee
empowerment.
We Believe:
- Safety is a fundamental value, shared by each employee. It will not be compromised.
- All accidents, injuries and work-related illnesses can be prevented. Every job we do
must be done safely.
- Safety is a shared responsibility, and every employee must be a partner in providing
safe work practices and conditions.
- Nothing is more important than safety. Excellence in safety, quality and productivity
must be one measure of a successful organization.
- All levels of the organization must manage safety as they manage productivity, quality
and cost and be held accountable for their performance.
* Developed by the Safety and Workers Compensation Process Improvement
Team, 1994 |
Employee Safety Process
The goal of ESP is to create an atmosphere in which all employees are actively involved
in the day-to-day process of creating the best possible safety environment, both on and
off the job. ESP takes an integrated approach that considers environment, people and
behavior factors that influence safety. It provides the tools to implement a value-based
actively caring philosophy that gives every employee the opportunity to
participate in keeping the workplace safe. Business units began implementing ESP in 1997.
During 1997, Sparrows Point Division began a special recognition program
Brothers Keepers Safety Awards. This program recognizes employees who demonstrate
extraordinary actively caring safety practices that included helping friends and
co-workers who became sick or injured, teaching co-workers how to work effectively and
safely, and aggressively pitching in to help others do their jobs safely. Sparrows Point
also has given ESP awareness training to more than 85 percent of its employees. One shop
conducted an observation campaign that focused on personal protective equipment including
educating people about not wearing rings that could get caught on equipment and products.
Both Lackawanna Galvanized Products (part of the Burns Harbor Division) and Sparrows
Point Division gave ESP training to a variety of groups within those facilities.
Lackawanna introduced ESP and also trained coaches. The Lackawanna Coke Oven Department
(also part of Burns Harbor) conducted three-day ESP training for management.
Pennsylvania Steel Technologies held coaches training and also taught coaches how to
develop an ESP curriculum for shop floor employees.
Burns Harbor coordinators were trained on how to make observations, and superintendents
and management leaders in steelmaking received an ESP orientation.
Strains and sprains were the most frequent type of injury, followed by contusions,
which suggests a need to focus ESPs DO IT process on the behaviors that produce
these types of injuries. The DO IT acronym refers to a four-step process: Define a safe
behavior, Observe the safe behavior, Intervene to improve the behavior, and Test to assure
that behavioral change has occurred and that safe behaviors have increased. Other
behavioral areas for ESP to focus on include those that affect overexertion, foreign body
in eye, struck-by and struck-against.
Awards and Recognition
To recognize sustained excellence in safety performance and effective application of
the ESP, Bethlehem Steel established a Chairmans Award for Safety Excellence. The
first awards were presented in March 1998 to Lackawanna Galvanized Products and the
Subsidiary Railroad Companies. Their accomplishments are explained on pages 14 and 15.
One Best Practice Award for safety was presented in 1997 by Roger Penny.
This award recognizes and honors facilities, teams and individuals who make significant
contributions toward achieving Bethlehems vision to have the best safety and health
performance in industry. The Sparrows Point Division received Bethlehems Best
Practice Award for setting a leadership standard that instills safety as a value through
the unique Brothers Keeper Award safety recognition program.
Sparrows Point Division employees achieved a record low all-injury incidence rate and
received a Governors Citation from Gov. Parris Glendening for
presentation of its joint union and management safety process at a Governors Safety
Council meeting.
Auditing
Bethlehem conducted two compliance review audits. At Pennsylvania Steel Technologies,
the audit focused on occupational hearing loss, which covered noise exposure monitoring,
audiometric testing, hearing protection, training and record keeping. The audit at Burns
Harbor examined training and medical record keeping.
Regulatory Activity
The Occupational Safety and Health Administration (OSHA) conducted 13 inspections of
Bethlehem facilities during 1997, four at Sparrows Point, eight at Burns Harbor and one at
Pennsylvania Steel Technologies. The latter received a superior rating (four on a
five-point scale).
In 1997, Bethlehem paid $243,242 in penalties related to safety and health activities.
Ninety percent of those penalties were for the recently closed Bethlehem Structural
Products Corporation and for the BethForge and CENTEC facilities, which were sold in 1997.
Chairmans Award for Safety Excellence
Lackawanna Galvanized Products
Training: Lackawanna developed a two-day Safety ESP
training session for supervisory personnel that was delivered over five weeks and began
developing training for hourly personnel.
Investigations: Lackawanna assigned hourly and management
subcommittees to jointly investigate accidents.
Protective Equipment: All plain cotton gloves were
eliminated and replaced with 100% Kevlar� gloves or cotton gloves with Kevlar� inserts.
Joint Management of Safety and Health: A Joint Safety
Awareness Committee (JSAC), composed of an equal number of hourly and management
employees, met bi-weekly to discuss reports from the JSAC co-chairs, welfare tours,
lockout committee, housekeeping tour, safety works order committee, internal safety audit
and other subjects requiring attention.
Return-to-Work Policy: Galvanized Products established a
restricted return-to-work policy in January 1997, through which employees approved by the
medical staff for return within two months when appropriate work is available, are placed
on selective work.
Fostering Union/Management Participation and Employee
Involvement: Labor-Management Participation Teams: Fifteen teams (127 hourly and
three management) met weekly to discuss, develop and implement projects to improve safety
and production.
Safety and Housekeeping Tours: Management and
hourly personnel conduct weekly mill tours to coach safety and housekeeping, and to
publish these recommendations on work orders.
Safety Works Order Program: A safety works order
program was started to encourage hourly employees to report safety concerns.
Internal Safety Audits: A team composed of two
management and two hourly employees audits a different departmental group each month and
then publishes its results and recommendations.
Safety Program Mechanics: Hourly and management
personnel review and revise program mechanics such as departmental inspection checklists.
Subsidiary Railroads
The railroads safety behavior continues to be outstanding, leading the
corporation in 1997 in overall safety performance. Success over the years can be
attributed to the railroads leadership and management of safety.
Examples of Inspiring a Shared Vision
According to Mike Zaia, president of the Subsidiary Railroads, Being the best in
safety is not just a vision, but an expectation. The railroads management team uses the
E.H. Harriman Award criteria as benchmarks for performance. Each railroad prepares a
written safety plan that enables it to achieve the levels of performance needed for the
Harriman Award.
The Philadelphia, Bethlehem and New England (PB&NE) Railroad has been recognized
nationally as a leader in safety with four prestigious Harriman Awards between 1991 and
1995. The PB&NEs record low incidence rate would have qualified for the top
award in 1996 had enough man-hours been accrued to qualify. The Patapsco and Back Rivers
Railroad recently was presented with a Bronze Safety Award in June 1998.
Mike Zaia and his staff clearly communicate expectations that safety must be
well-managed, and they believe that if the safety program is world class, the business
will be world class. Management regards good safety practice as being more than just a
management responsibility but a higher order of personal caring for the well-being of
employees and their families.
The Railroad Executive Office holds an annual planning meeting at which railroad
superintendents discuss causes of incidents and share ideas for best practices at all the
railroads. The Executive Office also conducts quarterly safety reviews at each railroad
with superintendents and line management. Action plans to improve or maintain performance
are revised in detail as needed.
Every time there is a lost-time accident or high-potential incident, the president
schedules a teleconference with all superintendents to discuss the details and review
possible corrective actions for all the railroads.
Each railroad holds a monthly meeting for salaried employees. A representative from
corporate management attends to demonstrate managements view about the importance of
safety.
Examples of Encouraging the Heart
The railroads have established extensive reward and recognition programs that
acknowledge and celebrate successes of individuals, teams and business units. Every
employee can participate in these programs.
Good housekeeping is considered an important component of the railroads safety
program. Each railroad has an effective housekeeping system and a special annual corporate
audit conducted at each railroad assesses and recognizes good housekeeping.
All communications to employees and their families contain safety information that
constantly and consistently reinforces managements commitment to safety.
Supervisors sign a safety performance agreement that identifies specific actions they
will take to ensure that safety is being well-managed in their area of responsibility.
Management believes that the essential ingredient for world class safety is acceptance
of personal responsibility by every member of the organization. Management also believes
that concern for employee safety must be perceived as a core value that absolutely does
not yield to pressures such as time, convenience, production or costs. |